Always forced to “do more with less,” government agencies, regulated industries and not-for-profits have experienced severe budget cuts, even as service demands increase. Meanwhile, constituents demand accountability, equity and tangible performance measurement. ORC International’s Public & Civic Services practice partners with:
By systematically assessing experiences, service offerings and infrastructure, we help identify perception and performance gaps, prioritize investments and align your offerings with stakeholder needs. Our solutions include national benchmarking on key community measures and threshold analysis to elicit baseline expectations.
Our nationally-known senior researchers work collaboratively with you to generate insights and recommendations using the full range of qualitative, quantitative and secondary data. Backed by ORC International’s global resources and technology platform, we apply innovative methods to address your new and ongoing challenges.